These terms and conditions apply to the sale of all goods online in the business to consumer sector between The Sublunar Society HB, whose principal place of business is at Sveavägen 132, 113 50 Stockholm, Sweden, and any visitor to the website www.sublunarsociety.com. Company Registration Number: 9697679265; VAT number: SE969767926501. At business-to-consumer sales, the regulations of the Swedish Consumer Sales Act (Konsumentköpslagen; 1990:932) and the Swedish Distance and Off-Premises Contracts Act (Distans- och hemförsäljningslagen; 2005:59) apply.
For all sale inquiries, please contact firstname.lastname@example.org. All communication has to be in English.
By placing an order through our webshop, you warrant that you are legally capable of entering into binding contracts, that you are at least 18 years old.
No contract shall exist between you and us for the sale of any goods until we accept your order by email, confirming receipt and acceptance of the order.
From time to time we may use the services of third parties to assist us in the provision of this webshop, however unless otherwise stated, the services available on this webshop are provided to you by The Sublunar Society.
The price, delivery charges and description of the goods are displayed on our website. Such information is subject to change without notice. The price you shall pay for the goods is the price displayed on our website at the time we receive your order. The price of the goods is displayed exclusive of P&P (Postage and Packing) and VAT.
All goods are subject to availability. If we have insufficient stock to deliver the goods ordered by you, we will inform you of this as soon as possible.
Delivery will be made as soon as possible after your order has been accepted, and in any event within 30 days of your order. If we are unable to deliver the goods within 30 days of your order, we will inform you as soon as possible and you will be entitled to cancel the order.
We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
We will deliver the goods ordered by you to the adress given by you for delivery at the time you place the order. We will bear the risk of the goods delivered to you whilst in transit. Risk of loss of or damage to the goods passes to you on delivery and you will be liable for their loss or destruction. All packages are shipped with Postnord.
Products ordered from our webshop for delivery outside Sweden may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
You must make sure that you comply with all applicable laws and regulations of the country for which the product are destined. We will not be liable for any breach by you of any such laws.
You may cancel your purchase of physical products at any time within 14 days, for any reason, beginning on the day after you receive the product(s). In this case, you will receive a full refund of the price paid for the product(s) in accordance with our refunds policy set out below.
To cancel, you must inform us clearly. We recommend the best way to do this is by emailing email@example.com. Please return the product to us immediately in the same condition you received it (at your own cost and risk). You have a legal obligation to take care of the product while it is in your possession. If you fail to do so, we may have a claim against you for compensation.
This right to cancel does not apply:
* where CDs and/or DVDs (or other such audio or audiovisual products) have been unsealed;
* to digital content, where the product, by reason of its nature, cannot be returned.
If you cancel your purchase of products within the 14 day cooling-off period, we will process the refund due to you as soon as possible and, in any event, within 14 days of the day we receive the returned product or, if earlier, within 14 days of you providing evidence of having sent back the product. In this case, we will refund the price of the product in full, including the cost of delivering the item to you via standard delivery, provided that you have taken reasonable care of it. If audio, video or software products provided to you in a separate sealed packet are opened, you may not be entitled to a refund. You will be responsible for the cost of returning the item to us.
If you seek to cancel your purchase because you claim that the product is defective or that there has been damage or error on our part, we will examine the returned product and will notify you of your refund or otherwise via email within a reasonable period of time.
In the event that we have to cancel your order after payment has been taken, we will notify you of our need to cancel your order and supply you with a refund as soon as possible.
Products returned by you because of a defect will be refunded in full, including the cost incurred by you in returning the item to us.
We shall not be liable to you for any failure to deliver the goods that have been ordered by you, or any delay, damage or defect to the goods delivered which is caused by any event or circumstance beyond our reasonable control.
We only use and store the personal data needed in order to give you good customer service, in order to fulfill our part of the agreement, send relevant customer offers, as well as in other ways meet the demands posed on our company.
You have, according to the Swedish Personal Data Act, right to apply for a register excerpt that presents the personal data we store, from where the information is collected, the intention regarding the handling of information, and to which receivers or categories of receivers the data is given. The Swedish Data Protection Authority (Datainspektionen) has registered Peder Bjoerk as Personal Data Compliance Officer for The Sublunar Society. You can apply for a register excerpt by contacting Peder Bjoerk, firstname.lastname@example.org
Swedish law applies to these terms and conditions and any sale of goods to which they apply, and you agree to submit to the exclusive jurisdiction of the Swedish courts in all matters arising from these terms.
In all legal disputes we follow the recommendations of The National Board for Consumer Disputes (Allmänna Reklamationsnämnden).